Charity Sausage — Privacy Policy

Last updated: 10 November 2026

Charity Sausage is an app that connects charity sausage-sizzle operators, venues, and the community. It is operated by Charity Sausage Pty Ltd (ACN 701 009 583, ABN 42 701 009 583), referred to below as "we" or "us". This policy explains what information we collect, why, and what we do with it. We aim to collect the minimum we need to run the service.

What we collect

Account details: your email address and password (stored as a secure hash — we never see your password), and the role you choose (consumer, operator, or venue).

Profile details you choose to add: display or organisation name, phone number, profile photo, venue address, ABN, and contact name.

Location: with your permission, and only while you're using the app. Two different things happen with it, and only one is written down.

Not stored — when you browse the map or look for sizzles near you, your position is used at that moment to sort venues by distance. It isn't recorded.

Stored — if you tap Check In at a sizzle, we save the coordinates your device reported, along with the sizzle and the time. We do this because checking in earns karma and counts toward a venue's impact figures, and it would mean nothing if anyone could claim one from home. Your check-in coordinates are visible only to you — operators and venues see a count ("12 people checked in"), never where anyone was. The app never asks for your location in the background.

Activity in the app: bookings, events, event check-ins, volunteer interest you submit, and the karma and badges you earn.

Reports: if you report someone for spam or bad behaviour, we record who reported whom and the reason, so we can act on it.

Payments: card payments are processed by Stripe. Card numbers never touch our systems — we store only transaction records (amount, time, event, payment method, and the items sold). Operators receiving payouts provide their details directly to Stripe.

If we ever match your purchases automatically

Today, a purchase is linked to you only when you scan the receipt QR code. If we introduce automatic matching so you don't have to scan every time, it will work from an anonymised identifier supplied by Stripe — never your card number — and there will always be a switch in your profile to turn it off and unlink your cards, no questions asked.

What we don't do

• We don't sell your information — not to advertisers, not to anyone. There are no ads in Charity Sausage.
• We don't track you in the background. The app only ever asks for your location while it's open and you're doing something that needs it. We don't follow you around between sizzles — the only positions we keep are the ones from check-ins you chose to make, and only you can see those.
• Your purchases stay anonymous to operators. The group running a sizzle sees their own sales and totals, not your identity attached to what you bought. One deliberate exception: if you volunteer to help at an event, the group running it sees your name and phone number — they need to be able to reach you about the shift.
• We don't send spam. Notifications exist to be useful (a sizzle near you, a badge you earned) and you can turn any of them off.

Services we rely on

Your data is processed by a small set of providers on our behalf: Supabase (database and authentication), Stripe (payments), Google (address search via Google Places), Resend (transactional email such as account confirmations), and Sentry (crash reports, configured to exclude personal information).

Some of these providers store or process data outside Australia.

How long we keep it

We keep your information while your account is active. Transaction records may be retained as required for financial record-keeping.

Deleting your account

You can delete your account any time from the Profile screen in the app (Profile → Delete my account). You'll be asked for your password first. This is a real deletion, not a hidden flag: it removes your sign-in, your profile and personal details, your group or venue profile and its contact details, photos and day-of information, booking requests that never went ahead, check-ins, claimed receipts and karma, and the data the app stored on your own phone. For operators it also tells Square (and Stripe, if you used it) to cut off our access to your payment account.

What survives is the record of sizzles that already happened and the money they raised. Those are the venue's, the community group's and the customers' records as much as yours, so they stay — with your name and contact details removed. A venue that leaves keeps only its name, street address and map position, so the organisations that sizzled there still know where their takings came from; its contact details, photos, description and day-of information are deleted, and it can no longer be found or booked. A venue is a business or public place such as a shop, school or hall — if you listed a private address as a venue, email us and we'll remove that too. Charity Sausage keeps the payment records it needs for its own accounts.

You can't delete your account while a sizzle is running or while an approved booking is still to come — finish or sort those out first. You can also email us at the address below and we'll do the deletion for you.

Your rights

We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You can ask us what information we hold about you, ask us to correct it, or complain about how we've handled it — contact us below. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

If we change this policy, we'll update this page and the date above.

Contact

Charity Sausage Pty Ltd (ACN 701 009 583, ABN 42 701 009 583)
Questions or requests: hello@charitysausage.com.au